In the case of smaller family firms focused on niche markets the same rings true. The owners generally set the lead, seeing their primary role as recruiting a team of highly motivated and skilled entrepreneurs and managers. Some of the best exemplars included Radio Flyer, a Chicago based third generation toy company who have won numerous awards for their achievements, creating a culture of innovation among their 110 employees. Revenues here have leapt four-fold since the current generation took over leadership. From Spain, Leche Pascual stands out for the transformation of their corporate culture since the third generation took the helm, embedding a systemic approach to innovation within the organisation. This has lead to 50% of their EUR 900M turnover being generated from new products that did not exist a generation ago.
The key learning’s on innovation from the FBN Chicago Summit include:
• Start with the company’s values; ensure they support innovation and change
• Ensure the board is committed to embedding a culture of innovation through choosing leaders who will help drive change
• Develop employee practices that reward entrepreneurship and innovation at all levels
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